Awaiting review: visible on preview only.
04 · Retain & Grow
Happy customers leave reviews and refer more customers
Ask for reviews automatically after every visit, reply to them from one place, and run referral and affiliate programs with commission tracking.
The NEXT team sets up your review requests and referral program with you.
- THThu HaNewAttentive staff, will be back.Google
- QHQuoc HuyQuick booking, right on time.Facebook
- NLNgoc LanClean and comfortable space.Google
Problem · Benefit
A good reputation needs to be seen.
Three common problems with reviews and referrals.
Problem
Customers are happy, but few go out of their way to leave a review.
With NEXT OS
A review request goes out automatically after every visit, with a one-tap link.Problem
A negative review sits there for days before anyone notices.
With NEXT OS
New reviews notify you right away; reply from one place.Problem
Customers refer friends, but nobody keeps a record to say thanks or share commission.
With NEXT OS
Each referrer gets their own link, and referrals and commission are tracked.
Features
Three ways to let your reputation spread.
01
Ask for reviews at the right moment
After an appointment, once an order is complete, or when a customer is marked as satisfied, NEXT OS sends a review request by email, SMS or message, with a link that opens your review page directly.
- Sent from a workflow, at the right moment
- One-tap link to your review page
- QR code for review requests, to print for your counter
Ask for reviews at the right momentReviews & Referrals
- Sent from a workflow, at the right moment
- One-tap link to your review page
- QR code for review requests, to print for your counter
02
Manage and reply to reviews
Google Business Profile and Facebook reviews on one screen. Reply inside NEXT OS: AI suggests a response and you edit it in your own voice. Put your best reviews on your website with a review block.
- Google and Facebook reviews in one place
- AI suggests replies, you approve
- Display reviews on your website
Manage and reply to reviewsReviews & Referrals
- Google and Facebook reviews in one place
- AI suggests replies, you approve
- Display reviews on your website
03
Referral and affiliate programs
Create a program for customers who refer others, or for partners who cross-sell: each person gets their own link, and NEXT OS records new leads, orders and commission. Partners get their own page to follow their results.
- Unique referral link per person
- Commission as a percentage or fixed amount
- Partners get their own tracking page
Referral and affiliate programsReviews & Referrals
- Unique referral link per person
- Commission as a percentage or fixed amount
- Partners get their own tracking page
How it works
A reputation loop that runs on its own.
Set it up once, and every happy customer becomes a review or a referral.
- 01
Connect your review pages
Connect Google Business Profile and your Facebook page so reviews flow into NEXT OS.
- 02
Set up review requests
Choose when it is sent, on which channel, and what it says. Add it to the workflow that runs after an appointment or an order.
- 03
Launch your referral program
Set commission rates, create links for customers and partners, and track the new customers they bring.
Works with
Works with the platforms where customers read reviews.
-
GoogleGoogle Business Profile reviews
-
FacebookReviews on your Facebook page
-
ZaloReview requests via Zalo OA
-
GmailReview requests by email
-
StripeOrders recorded for commission
Pricing
Included in plans: Reviews & Referrals
Included from the Starter plan. Pay yearly and 2 months free; 14-day free trial.
Starter
2,590,000 VND/month
Review requests, review management, affiliate system
Professional
3,490,000 VND/month
All review and affiliate features, 5 users
Growth
4,990,000 VND/month
All features, 30 users, priority support
See plan limits on the Pricing page.
See pricingTry 14 days freeGuides
Step-by-step guides
Detailed walkthroughs in the Help Center.
FAQ: Reviews & Referrals
Which review sites does NEXT OS pull in?
Reviews from your business's Google Business Profile and Facebook page, once you connect both to NEXT OS.
Can I ask only happy customers for reviews?
You choose when requests go out and who gets them. It is best to ask after every visit and to reply to the less happy reviews too; that is how a reputation lasts.
Does AI reply to reviews for me?
AI suggests a reply based on the review. You read it, edit it and send it, so every reply still sounds like your business.
How is an affiliate program different from referrals?
Referrals are usually for existing customers, rewarded when they bring a new one. Affiliates are partners who earn commission per order. Both use the same link and tracking system.
Does affiliate commission get paid out automatically?
The system records orders and calculates commission for each partner. You make the payouts yourself each period, based on the figures in NEXT OS.
Turn happy customers into referrals.Try it free for 14 days.
Set up review requests and a referral program with the NEXT team.