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Real estate
No lead left behind, no missed viewings
From the first lead to the deposit: every buyer has an agent, every home viewing has a reminder.
You run
One person, many lead sources: Facebook Page, Zalo OA and listing forms in one inbox; viewing reminders go out automatically.
The NEXT team sets up your agent pipeline with your brokerage.
Industry pain points
Things every agent has said.
Four places buyers slip away between the ad and the deposit.
- 01
“A lead comes in from an ad, and nobody calls for three days.”
How NEXT OS handles itForms and messages from every channel land in one inbox and go to the agent on duty, who gets a phone notification right away.
Omnichannel inbox - 02
“An agent leaves, and the client list leaves with them.”
How NEXT OS handles itMessages, notes and viewings stay on the brokerage’s client record. Permissions let each agent see only their own clients.
CRM & Pipeline - 03
“The viewing is booked, then the buyer says they’re busy at the last minute.”
How NEXT OS handles itViewing confirmations and reminders go out on Zalo ZNS and SMS. Buyers can reschedule right from the message.
Appointments & Events - 04
“The buyer says they’ll think about it, and nobody follows up.”
How NEXT OS handles itA follow-up sequence sends project details matching their needs, and creates a call-back task for the agent when it’s due.
Automation
Sample journey
Follow Quốc Huy from an ad to a second viewing.
The four steps a home buyer takes with a brokerage, and what NEXT OS does at each step.
Quốc Huy taps a Facebook ad and fills in the form on the project page. A record is created, tagged with the ad source and assigned to agent Ngọc Hân.
Uses: Funnels & Websites · Social media
Bình Minh LandSample dataGet details on 2-bedroom unitsFloor plans, amenities, show-flat visit times
NameQuốc HuyPhone09xx xxx xxxLooking forTo live in · 2 bedroomsGet detailsQHQuốc Huy is now a leadFrom a Facebook ad · assigned to Ngọc HânNewQuốc Huy messages the Page. The AI Employee answers from the project documents and offers show-flat times. Pricing and policy questions go to Ngọc Hân.
Uses: AI Employee · Appointments & Events
QHSample dataQuốc HuyMessenger · 9:06 pmWhich directions do the 2-bedroom units face? Can I see the show flat this weekend?NEXT AIHere are the 2-bedroom floor plans. The show flat is open on Sunday, please pick a time:9 am Sun10 am Sun10 am. Send me the exact price later.Show-flat visit booked10:00 am Sunday · pricing question sent to Ngọc HânConfirmed on booking, reminded on Zalo ZNS 24 hours before with directions and the agent’s name. Agents don’t have to call every buyer.
Uses: Automation · Vietnam Connections
After a viewing is bookedRunningWhen: a buyer books a show-flat visit- Confirm the visitOn bookingSent
- Remind on Zalo ZNS24 hours beforeSent
- Send directions, agent name2 hours beforeScheduled
Reminder · Zalo ZNSSent
Hi Quốc Huy, your show-flat visit is at 10:00 am on Sunday. Ngọc Hân will meet you in the lobby. Tap to reschedule if needed.
After the visit, Quốc Huy hasn’t decided. The sequence sends details on the unit he liked, reminds Ngọc Hân to call, and books a visit with his family.
Uses: Email marketing · Automation · CRM & Pipeline
QHSample dataQuốc HuyLead · visited the show flatNgọc Hân · Bình Minh LandHi Huy, here’s the floor plan of the corner unit you asked about on Sunday, and next week’s visit times.Thanks. I’ll bring my wife on Saturday to look again.Ngọc Hân · Bình Minh LandGreat, I’ve booked 9:00 am Saturday for you both. I’ll remind you the day before.Quốc Huy’s recordVisited show flatSecond visit bookedLikes corner unit
Features for your industry
Tools agents use every day.
Written around the work of brokerages and agents. Demos run on sample data.
Inquiries from ads, the Facebook Page, Zalo OA and the website land in one place, assigned in turn to the agent on duty.
See Omnichannel inbox- PLPhuong LinhCould you send me the price list?Messenger
- DKDuc KhangI'd like to move my appointment to FridayEmail
- MTMai ThaoGot the confirmation, thanks!SMS
The AI Employee answers from the floor plans, amenities and policies you add, and books viewings. Pricing and legal questions go to an agent.
See AI EmployeeEach buyer is a card: new, advised, viewed, negotiating, deposit. Managers see it by team and by agent.
See CRM & PipelineNew
In discussion
Booked
Won
Buyers pick a show-flat time from the agent’s free slots. Confirmations and reminders go out automatically.
See Appointments & EventsDecember
Thursday, Dec 14
18:3019:3020:30ConfirmBuild a project page from a template or with drag and drop. Every form submission lands in the pipeline with its ad source.
See Funnels & WebsitesConsultation sign-up funnel
Works with
Channels brokerages use.
- FacebookLeads from Facebook ads and forms
- MessengerProject Page messages
- ZaloMessages and reminders on Zalo OA / ZNS
- Google CalendarSync agents’ viewing calendars
- YouTubeProject videos
- TikTokShort show-flat videos
FAQ for agents and brokerages
I’m an independent agent. Do I need NEXT OS?
You can start small with a shared inbox, a client pipeline and viewing reminders. Users per plan are listed on the Pricing page.
We have several teams. How are new leads assigned?
Set the rule once, in turn, by channel or by working hours. Returning clients go back to the agent who looked after them; managers see the pipeline by team and by agent.
Can agents see each other’s clients?
That depends on your permissions. Each agent can see only their own clients and deals, while managers see everything.
Can I import my old client list from Excel?
Yes. Upload a CSV file or spreadsheet and match the columns to CRM fields. The NEXT team guides you during setup.
Can viewing reminders go out on Zalo?
Yes, through Zalo OA and ZNS. ZNS templates need Zalo’s approval first; the NEXT team shows you how to register them.
What should I watch out for in project ads?
The content you send is written by your business and is your responsibility. Don’t promise returns or price growth, and only promote projects that meet legal requirements. When unsure, ask your legal team.
Whenever buyers ask,someone answers.
14-day free trial; the NEXT team sets up your agent pipeline with your brokerage.