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Works with the channels you know
Messages, posts, appointments and payments from the channels you already use, all in one customer profile.
The NEXT team connects your channels with you at your first setup session.
Integrations
Connections by category.
Every connection feeds the same customer profile, so messages, appointments and transactions don't end up scattered.
Messaging3 connections
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ZaloZalo OA and ZNS messages, via an app on the NEXT OS Marketplace
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MessengerFacebook Page messages in the shared inbox
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WhatsAppWhatsApp messages in the shared inbox
Social media5 connections
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FacebookFacebook Pages: messages, posts and lead forms
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InstagramDirect messages and scheduled posts
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TikTokSchedule videos to your TikTok account
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YouTubeSchedule videos to your YouTube channel
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LinkedInSchedule posts to pages and profiles
Google3 connections
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GoogleGoogle Business Profile: posts and reviews
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GmailTwo-way email, saved to the customer profile
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Google CalendarSync appointments with your team's calendars
Meetings & calendar1 connections
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ZoomAuto-create meeting links for appointments and events
Payments2 connections
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StripeCard payments on pages, invoices and payment links
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PayPalAccept PayPal on pages and invoices
Website & e-commerce2 connections
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ShopifyBring store customers and orders into the CRM
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WordPressEmbed forms, booking and web chat on WordPress sites
App connectors1 connections
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ZapierConnect NEXT OS to other apps through Zapier
Don't see the tool you use?
Many other apps connect through Zapier or webhooks. Tell the NEXT team which tool you need and we'll advise on how to connect it.
Integration questions
Do I need coding skills to connect channels?
No. Most connections only need you to sign in to the channel and grant NEXT OS permission. The NEXT team sets it up with you in the first onboarding session.
How does Zalo connect to NEXT OS?
Zalo Official Account (OA) and ZNS messages connect through an app on the NEXT OS Marketplace. Personal Zalo accounts have no official connection, so they are not included.
What if my tool is not on the list?
Many apps connect through Zapier or webhooks. Tell the NEXT team which tool you use and they will suggest the right way to connect it.
Do integrations cost extra?
What each plan includes is listed on the Pricing page. Some services are billed by usage, such as SMS, Zalo ZNS messages or AI; NEXT shows the rates before you turn them on.
Every channel, one place.Start today.
Try NEXT OS, and the NEXT team will help you connect Zalo OA, your Facebook Page and email.